Call
210.615.7671
Mon to Fri : 9am to 6pm
Sat:10am to 5pm
Business Services
Residential Services
We pride ourselves on offering fast and reliable computer services. Whether you are a home user or a business owner, we can service your computer needs.
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Call
210.615.7671
Mon to Fri : 9am to 6pm
Sat:10am to 5pm
Whether your home computer is having problems or just needs to be "faster", we can help. We offer affordable on-site (or in-house) service. With menu pricing we can almost always give you a firm price quote when you bring your computer to us for repair. Call us for more information.
8 Point Optimization
Virus, spyware and malware scans and removal, as well as removal of all temporary files, system blow-out, hard drive and start-up program optimization, CD-ROM cleaning, Windows operating system and basic security updating, anti-virus installation, and more.
Return to Factory Settings
Restores the computer to its original condition- removal of all unneeded programs, and installation of the most current versions of Acrobat Reader, Flash, Java, system drivers, anti-virus software, Open Office, DVD Player, CD/DVD-RW burning program, and any available security updates
Backup and Restore Critical Information
Backup of documents, pictures, music and anything else classified as important. This is recommended for all systems before work is done.
Software Installations
Installation of software provided by the customers.
Laptop Diagnostics
Diagnosis of hardware issues on laptops.
PC Diagnostics
Diagnosis of software problems or hardware issues on PC's.
General Computer Repair
Other repairs not listed above.
On-site Service
Service at your business or home.
Network Service
Design, trouble-shooting or initialization supported servers and networks.
Call us for more info : 210.615.7671
Call
210.615.7671
Mon to Fri : 9am to 6pm
Sat:10am to 5pm
We offer a service plan to fit any budget. Our network maintenance plans utilize both on-site and remote services to enable their preventative strategies. With our network monitoring options and guaranteed response time, you can be confident that we will keep your network up and running. Call us to schedule a free network consultation today.
Remote monitoring and alerting
We remotely monitor your systems, keeping track of critical software components such as virus definitions, critical updates, spyware, and hardware health. We can also remotely monitor the course and completion of server backups.
Critical software
Our plans include licensing for anti-virus, anti-spyware and remote management software. We remove the burden of maintaining software licensing, which delivers peace of mind.
Remote support
When, in spite of preventative measures, a problem does arise we can immediately access your systems remotely. This drastically reduces and sometimes eliminates down time. Our remote support is also more cost-effective then on-site time.
On-site service
Our contract customers get top priority when on-site service is needed. Our maintenance agreements come standard with a four or twelve hour response time, guaranteed.
Monthly report
We provide a monthly report that evaluates virus/spyware activity, critical update status and any potential hardware issues.
Security vulnerability scan
We provide a quarterly scan that exposes any weaknesses in network security. A report is generated and reviewed with the customer.
Discounts
Hardware, software, and any additional labor costs are discounted for customers with maintenance agreements.
A maintenance agreement provided by The Computer Shop it is like having your own IT department! Service agreement plans start at $14.99/month per workstation.
We feel that a service plan is the best way to maintain a computer network. However, we also offer on-site services for customers without service agreements. Please call for rates.
We offer a variety of support solutions- we work with Microsoft, Novell and Linux platforms as well as being registered resellers of Cisco, Netgear and Hewlett Packard.
Call us for more info : 210.615.7671
Call
210.615.7671
Mon to Fri : 9am to 6pm
Sat:10am to 5pm
The Computer Shop has served San Antonio and surrounding areas since 1998. We pride ourselves on offering fast and reliable computer services. Whether you are a home user or a business owner, we can service your computer needs.
The Computer Shop manages the needs of several area businesses. We offer a service plan to fit any budget. Our network maintenance plans utilize both on-site and remote services to enable their preventative strategies. With our network monitoring options and guaranteed response time, you can be confident that we will keep your network up and running. Call us to schedule a free network consultation today.
The Computer Shop offers service to residential users. Whether your home computer is having problems or just needs to be "faster", we can help. We offer affordable on-site (or in-house) service. With menu pricing we can almost always give you a firm price quote when you bring your computer to us for repair.
Call us for more info : 210.615.7671